Renew your membership

If your membership is about to end, renew now to keep enjoying priority access, free exhibition entry and all your other membership benefits.

Your support as a member is vital in helping us to care for the iconic and internationally recognised collections we look after. Read more about how your support helps us.

If you pay by Direct Debit, your membership will automatically renew – you don’t need to do anything.

Add a guest

Upgrade your membership so that you can bring a guest when you visit our exhibitions. You don’t need to name the guests and can bring a different person each time you visit.

Adult, concession and one-adult family memberships can add one guest for £30.

Joint adult and two-adult family memberships can add two guests for £50.

If you’re registered disabled, you can always bring one personal assistant with you for free.

Boost your support at no extra cost with Gift Aid

If you’re a UK taxpayer, you can opt into Gift Aid at no extra cost to you.

If you do, we can reclaim an extra 25p for every £1 you spend on your membership or donations.

To give us this extra support at no cost to you, contact us and ask for a Gift Aid declaration.

Cancelling your membership

The minimum term for your membership is one year.

If you pay by Direct Debit, your membership will automatically renew for another year unless you cancel. You need to cancel at least five working days before the payment is due to be collected.

If you joined less than 14 days ago and haven’t used your membership benefits yet, you can cancel and get a full refund.

To cancel your membership, email us at membership@nhm.ac.uk or write to us at Membership Services, The Natural History Museum, Cromwell Road, London, SW7 5BD.

Check or update your details

If you’d like to check or change any of your details, contact us.

Opt into digital copies of our magazines

To get digital rather than printed copies of our membership magazines – The Natural History Museum Magazine and Wild World – email us at membership@nhm.ac.uk.

Contact us

We’re here to help you with your membership and to answer any questions.

Email membership@nhm.ac.uk
Call +44(0)20 7942 5792

We’re available Monday to Friday, 10.00–12.00 and 15.00–17.00, excluding bank holidays.

You can also come and talk to us in the Anning Rooms when you visit.