Visiting before your membership card arrives

If you joined recently, you don’t have to wait for your membership card to arrive before visiting us and enjoying all your benefits.

To skip the queue, show your welcome email from us as proof of membership. The email was from ‘Natural History Museum’ and the subject line was ‘Thanks for becoming a member’.

Once inside, go to the Anning Rooms on the second floor of Hintze Hall. You’ll find the entrance next to the giant sequoia. We’ll give you a temporary membership card so you can use all your on-site benefits.

We’re here to help. If there’s a problem or you’re not sure what to do, contact us.

Members skip the queue

Our members get priority entry and don’t have to queue.

When you visit us, walk to the front of the queue and show your membership card to our staff.

Exhibitions, events and experiences

You get free priority entry to our ticketed exhibitions, including Wildlife Photographer of the Year.

You don’t need to book a ticket – just show your membership card and you’ll get in, even when it’s sold out.

We hold exclusive events and talks just for our members. See our upcoming member events.

You also get discounted tickets and priority booking for our main programme of events and experiences.

To get your member discount, choose ‘Member’ when asked to select your ticket. We’ll ask you to present your membership card at the event.

You can check what’s free for members and what’s discounted on our What’s on page.

Some of our events and experiences sell out very quickly. Our members get a 24-hour priority booking period before tickets go on general sale.

We’ll send you an email when priority booking opens for a new event or experience. Click on the link in the email to book your priority place.

Members’ rooms

Escape the hustle and bustle of our galleries. The Anning Rooms, our restaurant and lounge for members, are open every day that the Museum is open.

The Anning Rooms are free for members. Children are welcome!

On weekdays in term time, you can bring up to three guests with you to the Anning Rooms. At weekends and during school holidays, when it’s busier, you can bring one guest.

Free cloakroom

Members don’t pay to use our cloakrooms.

Show your membership card to leave your things, including coats, bags, pushchairs and large items, for free.

Discounts in our shops and restaurants

Show your membership card to get 20% off in our shops and 10% off in our cafes and restaurants.

Bringing people with you

You can bring guests with you when you visit our exhibitions if you selected this option when you bought your membership.

Check your membership card or your confirmation email to see if guests are included.

You can add a guest to your membership at any time. Contact us to add a guest.

If you have a family membership, you can bring up to four children.

Check your membership card to see if you have a family membership.

Disabled adults can always bring a personal assistant free of charge.

Find out about accessibility at the Museum.

Plan your visit

See our Visit section for any other information about visiting us, including safety, accessibility and facilities.

More benefits for members

As well as these benefits, as a member you also get free magazines, online discounts and more.

Contact us

We’re here to help you with your membership and to answer any questions.

Email membership@nhm.ac.uk
Call +44(0)20 7942 5792

We’re available Monday to Friday, 10.00–12.00 and 15.00–17.00, excluding bank holidays.

You can also come and talk to us in the Anning Rooms when you visit.